- Below are some of the features that will be included in the new Portal which is currently in development. The current Portal will eventually be replaced by this new site and implementation is just beginning.
- ==================================================================================================================================
- Payments
- Secure online payments will be available for the Residents convenance to streamline the rental payment process. Residents will be able to setup autopay, check pending activity, and view payment accounts. Auto-pay provides the Residents the ability to designate a specific percentage or select amount to be withdraw from individual linked accounts.
- Submit Request
- Residents will have the ability to submit request for housekeeping, maintenance, and the billing office. The facility requests will sync with Yardi with no further action needed on the department end. Processing and completion of requests will not be affected. Common issues and general services have been added to help clarify submitted requests. In addition to a full description box to outline what the Residents requests.
- Culinary Menus
- Daily Specials will be available to view as well as the À La Carte menu, providing the Residents an online resource for updated culinary options.
- Calendar
- The daily activities flyer will be available to be viewed and updated accordingly. Residents will have access to the Life Enrichment Calendar for the month keeping them informed and up to date on any events taking place.
We have added a link on the public Chateau Website directing toward the Resident Portal if any residents need assistance getting to the correct website.
Best,
Chateau IT Department